Conditions of Use
JIB Website Privacy Statement and Conditions of Use
Your privacy is important to us
Please read the copyright statement and the legal information (which together form the terms and conditions) on this page. By accessing this website and/or any pages within the site, you are indicating your acceptance of the terms and conditions relating to this website. If you do not agree to these terms and conditions, do not access this website. The Joint Industry Board for the Electrical Contracting Industry, which administers the JIB website and the Electrotechnical Certification Scheme (ECS) website, reserves the right to change these terms and conditions at any time and you are therefore responsible for regularly reviewing these terms and conditions. Continued access to the JIB and ECS website following such changes constitutes your acceptance of these changes.
Personal information collected via online form
Where information is provided by online form, this information will only be used for the purpose for which it has been provided and will be held in a secure manner. Permission will be required from you as the data subject for any use other than that which has been prescribed. Information will be held for no longer than is reasonably necessary. If you have concerns about providing this information to use online, please contact us and we can arrange alternative means of providing the information (although different terms and conditions may apply for this registration application).
Copyright and Trademarks
All material on this website, including text, graphics and photographic images, is copyright – unless otherwise stated. The JIB and ECS logos are a registered trademarks (Number UK00003005250) and you may not use this trademark without prior written approval from the JIB as owners of the trademark. You may not modify, copy, distribute, transmit, display, publish or create material derived from the material on this website without prior written approval. You cannot transfer or sell any information obtained from this website.
Disclaimer
Please note that the Joint Industry Board for the Electrical Contracting Industry provides information on our website for general information only and while we take reasonable care to ensure the information is accurate at the time it is added to the site, we cannot guarantee that the information is accurate. The Joint Industry Board for the Electrical Contracting Industry will not be liable for any loss or damage that anyone may suffer as a result of relying on the information presented on this website.
Links
The Joint Industry Board for the Electrical Contracting Industry assumes no responsibility for the contents of any websites that we link to from our site. We don’t have control over the content of these sites and links are provided for convenience and information only. We do not endorse the contents of the sites linked to, nor the organisations operating these sites.
Cookies
What are Cookies?
A cookie is a small text file that is stored on a user’s web browser (e.g. Internet Explorer, Safari, Opera, Firefox, Chrome). Most websites you visit will use cookies in order to improve your user experience by enabling that website to remember users in order to store preferences, help users use the website more efficiently and to gather website analytics. If a website doesn’t use cookies it thinks you are a new user each time you visit the website and users may be asked to log in and reset their preferences every time they visit.
How we use Cookies
Cookies ensure we are able to continually improve our website to make it as easy as possible for you to use our site. We utilise “first party cookies” (originating from us) to simply track your visits between sessions and deliver a more personalised experience. We also utilise “third party cookies” (not originating from us) to provide “analytic” information.
The information held may include information relating to your use of the JIB and/or ECS website, information about your computer such as the IP address and browser type, demographic data and, if you arrived at the site via a link from a third party site, the URL of the linking page.
We use information from cookies for purposes which may include:
- Identifying returning users, registrants and subscribers to allow a personalised version of the site
- Enabling you to move around the site more easily
- Tracking your use to better develop our site in accordance with your requirements
- Building a demographic profile
Analytics
We like to keep track of what pages and links are popular and which ones don’t get used much to help us keep the website relevant and up to date. It is also useful to see how people navigate the website and if they get error messages. This group of cookies, often called “analytics cookies”, are used to gather this information. These cookies do not collect information which could identify you and is anonymously grouped with others using the site.
For information regarding the ability to opt-out of Google Analytics tracking, please visit the Google Analytics Opt-out page for details of available browser plug-ins.
Abuse emails
If you believe that you are suffering from abuse emails (phishing scams, spam emails, etc) as a result of the services that the JIB or ECS provides then please contact scams@ecscard.org.uk with full details of the emails you have received and why you believe they are connected with a service we provide.
Complaints
Complaints about any aspect of our service should in the first instance be addressed via email to complaints@jib.org.uk. If you are unhappy about the manner in which your complaint has been addressed, please contact the JIB Secretary at theJIB Offices, PO Box 127, Swanley, Kent, BR8 9BH or by email at complaints@jib.org.uk. Any letter should be marked Private and Confidential. When your written complaint is received we will endeavour to acknowledge receipt within 3 working days and a reply will ideally be sent within 20 working days, and if we cannot meet this deadline for whatever reason, we will contact you informing you of this.
To make a complaint this should include your full name, address and postcode, the date the complaint was sent and the nature and background to your complaint.
If your complaint relates to the ECS card scheme please email administration@ecscard.org.uk and include your ECS number if applicable.
