Frequently Asked Questions (FAQ)
Have a question?
Before contacting us with a general query you may wish to use this Frequently Asked Questions (FAQ) page which has been broken down into sections to help you with your search.
If your question is not answered sufficiently by using our FAQs, or you need further information on a certain topic, then please contact us directly on 03333 218 230.
You can also email us with your
National Working Rules queries:
Benefits scheme queries: